Frequently Asked Questions

Is this a replacement for our existing system or an add-on?

Access Kosher is designed to be the system of record. It replaces fragmented tools and custom builds with a single platform that manages supervision, inspections, certifications, and workflows end to end.

How difficult is the transition and data migration?

Access Kosher handles the full data migration process. This includes companies, facilities, products, ingredients, certificates, and historical records. Migrations have been completed successfully many times, and the process is structured to minimize disruption and avoid running parallel systems.

Is Access Kosher compliant with UKD requirements?

Yes. Access Kosher is UKD compliant and production ready. The platform is already used by agencies sharing using the UKD standards.

Do mashgichim need special training or devices?

No special devices are required. Mashgichim use a mobile-friendly portal designed specifically for inspections and reporting. Training is provided, and prior rollouts have shown rapid adoption due to simplified workflows.

Will clients have access to a portal?

Yes. Clients have a dedicated portal to submit applications, ingredients, and products, track status, access certificates, and view inspection-related information. This reduces back-and-forth and improves transparency.

How does this compare to building on Salesforce?

Salesforce is a powerful general platform, but it requires heavy customization and ongoing technical effort to support kosher supervision workflows. Access Kosher is purpose-built for kashrus operations, reducing complexity, maintenance overhead, and long-term cost.

How is the platform kept up to date?

Access Kosher is actively developed and used by multiple agencies. All feature releases are shared across customers, so improvements made for one agency benefit all users.

What if our needs change over time?

The platform is configurable and continues to evolve based on real agency use. As part of a multi-agency platform, new needs are addressed as part of an ongoing roadmap rather than requiring custom one-off development.

Who owns our data?

You retain full ownership of your data at all times. Access Kosher acts as the platform provider, not the data owner.

How long does it take to get up and running?

Most agencies are able to onboard and go live in weeks, not months. Timeline depends on data volume and migration complexity, but the platform is production ready from day one.

We already invested significantly in building our own system. Are we able to salvage some of it?

Yes. The work you have done provides valuable insight into your workflows and client needs. In many cases, features and ideas from internal systems are incorporated into Access Kosher at no additional cost. The goal is to preserve learning while avoiding further sunk-cost escalation.

Are backups performed?

Yes. Daily backups are performed as standard to protect against data loss. Backups are tested and monitored as part of regular operations.

Are offsite backups available?

Yes. Offsite backups are available as an additional service for organizations that require an extra layer of redundancy or disaster recovery protection.

Is our data portable?

Yes. Your data can be exported in standard formats if required, ensuring you are not locked into the platform.

Do you support single sign-on?

Yes. Access Kosher supports single sign-on (SSO), allowing organizations to integrate with their existing identity provider and manage user access centrally.

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